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Refund policy

Send us a message via our contact form, specifying the problem/change/refund you wish to make. 

We will gladly accept returns on non-sale items within 14 days of shipment. Returns must be sent with the same content, items must be unwashed, unworn and with original tags.

We do not offer refunds after 14 days, from date of receipt, up to a limit of one month, but we are happy to exchange any item or issue a voucher for e-shop credit.

Return processing and shipping costs are the responsibility of the customer. Shipping costs are non-refundable.

We are not liable for lost and misplaced returns.

Returns procedure

Please send the item you wish to return to the address below

Melissa Ganem - BECE
7 rue Vital, 75116, Paris, France

If the price of the item you have chosen is less than the price of your original order

We will send you the new item when your parcel arrives and create a voucher for the remaining amount which will be sent to you by e-mail.

If the price of the item is higher than that of your original order

We will create a voucher for the total amount originally paid, which will be sent to you by e-mail and you can use this voucher to purchase the new item you want.

Vouchers are valid for a full year.

Please allow 4-5 days for processing.