Return policy

Send an email to serviceclient@maiyaparis.com specifying the problem / modification / refund you wish to make.

We will gladly accept returns of all itemswithin 14 days following shipment, for store credit only. Items must be unwashed, unworn with original tags.

We do not offer refundsafter 14 days, from the date of receipt, within a month limit, but we are happy to exchange any item or issue a voucher for credit on the e-shop.

The cost of handling and return shipping is the responsibility of the customer. Shipping charges are not refundable.

Return procedure

Please send the item you wish to return to the address below

Melissa Ganem - BECE
7 rue Vital, 75116, Paris, France

If the price of the item you chose is lower than your original order

We will send you the new item when your package arrives and create a voucher for the remaining amount which will be emailed to you.

If the price of the item is higher than your original order

We will create a voucher for the total amount paid initially which will be emailed to you and you can use this voucher to purchase the new item you want.

Vouchers are valid for an entire year.

Please allow 4-5 days for processing.