Politique de retour

Return Conditions We accept returns within 14 days of delivery.

• Eligibility: Items must be unworn, unwashed, unaltered, with all original tags and hygienic stickers.

• Hygiene: For sanitary reasons, any item with a removed or moved hygienic sticker will be strictly refused.

Refunds and Exchanges

• Within 14 days: Refund, exchange, or store credit.

• From 15 to 30 days: No refunds. Exchange or store credit only (valid for 1 year).

• Shipping Fees: Free within France for exchanges. For refunds or international orders, shipping is at the customer's expense. Original shipping fees are non-refundable.

• Customs (Non-EU): For returns from outside the EU, any customs duties or taxes incurred upon re-entry into France are the customer's responsibility and will be deducted from the refund.

Procedure Send your package (tracked) to: JMC Studio - Julien Chiche, 157 avenue de Malakoff, 75116, Paris, France. Maïya is not responsible for packages lost during return shipping. Please allow 4 to 5 business days for processing.