Politique d’expédition

Processing & Preparation Please allow up to 48 hours for order preparation, in addition to the transit times listed below. During peak periods, processing may take up to 5 business days. Orders are processed Monday to Friday, 9:00 AM to 6:00 PM (CET), excluding public holidays. No shipments are dispatched on weekends.

Shipping Rates & Zones

• FRANCE: Standard (2-4 days): €10 – Free over €300. (Taxes included).

• EUROPEAN UNION: DHL Express (1-3 days): €25 / Standard (2-8 days): €15 – Free over €300. (Taxes included*). *Except Greece, Romania, Poland: local taxes may apply.

• USA: DHL Express (2-5 days): $25 – Free over $400 USD. (No import tax < $800).

• SWITZERLAND & FRENCH OVERSEAS: Standard (3-8 days): €30 – Free over €300.

• REST OF THE WORLD: Express (3-5 days): €35 – Free over €400.

Verification & Order Changes Please ensure your billing details match your payment method. Order Modifications: Once confirmed, we cannot guarantee any changes (address, items, or size). Contact us immediately, but note that if the order is already in preparation, no changes can be made.

Delivery & Receipt

• Signature Required: For security reasons, all deliveries require a signature upon receipt.

• Tracking: A link will be emailed upon dispatch. Pre-orders are shipped within 2 to 4 weeks.

• Damaged Packages: If your package arrives damaged, you must notify us on the day of delivery (hello@maiyaparis.com) with photos of the packaging and the item.